TERMS OF SERVICE

Last updated: July 16, 2026

OVERVIEW

Welcome to BeadCalm.

The terms “we,” “us,” and “our” refer to BeadCalm. BeadCalm operates this website and online store, including all related content, features, tools, products, and services offered to provide you with a curated shopping experience (collectively, the “Services”).

Our store is hosted and powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in them, explain your rights and responsibilities when accessing our website, creating an account, placing an order, or otherwise using our Services.

Please read these Terms carefully. They contain important information about orders, payments, product information, intellectual property, disclaimers, limitations of liability, and dispute resolution.

By visiting, accessing, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, please do not access or use our Services.

SECTION 1 — ELIGIBILITY AND ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of legal majority in your country, state, or province of residence, or that you have obtained permission from a parent or legal guardian.

When browsing our store, creating an account, or placing an order, you may be required to provide information such as your name, email address, billing address, shipping address, and payment information.

You agree that all information you provide is accurate, complete, and current, and that you have the legal right to provide and use such information.

You are responsible for:

• Maintaining the confidentiality of your account information and password

• Restricting unauthorized access to your account or device

• All activities performed through your account

• Informing us promptly if you believe your account has been accessed without authorization

You may not sell, transfer, assign, or license your account to another person.

SECTION 2 — PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, measurements, materials, colors, and other information displayed on our website are accurate.

However, the appearance and color of a product may vary depending on your device, screen settings, lighting conditions, photography, and other factors outside our control.

BeadCalm products are handcrafted using natural herbal materials and other natural or handmade components. As a result, individual products may have slight variations in:

• Color

• Texture

• Grain

• Shape

• Size

• Surface finish

• Weight

• Natural aroma

These variations are part of the natural character of handmade products and are not considered manufacturing defects.

Product measurements are approximate unless otherwise stated. Each handcrafted piece may vary slightly from the measurements or photographs shown on our website.

We reserve the right to:

• Update product descriptions at any time

• Correct inaccurate product information

• Limit product quantities

• Discontinue products

• Restrict sales to certain customers, regions, or jurisdictions where reasonably necessary

SECTION 3 — PRODUCT USE AND SAFETY

BeadCalm products are sold as handcrafted jewelry, fashion accessories, and lifestyle products.

Unless expressly stated otherwise, our products:

• Are not medicines or medical devices

• Are not intended to diagnose, treat, cure, or prevent any disease or health condition

• Are not a substitute for professional medical advice, diagnosis, or treatment

• Do not guarantee any specific physical, emotional, therapeutic, or wellness result

Any references to traditional ingredients, historical uses, aroma, relaxation, balance, comfort, or wellness are provided for general cultural and informational purposes only.

Products containing natural herbs, fragrances, metals, cords, adhesives, or other materials may cause sensitivity or irritation in some individuals. Stop using the product immediately if you experience redness, itching, swelling, discomfort, or another adverse reaction.

Do not ingest, burn, open, crush, or otherwise misuse the products unless the product page expressly states that such use is permitted.

Small beads and jewelry components may present a choking hazard. Keep products away from babies, young children, and pets.

Customers are responsible for reviewing product information and determining whether a product is suitable for their personal use.

SECTION 4 — ORDERS

Placing an order constitutes an offer to purchase products from BeadCalm.

An automated order confirmation does not necessarily mean that your order has been accepted. We reserve the right to accept, decline, limit, or cancel an order for legitimate reasons, including:

• Product unavailability

• Suspected fraud or unauthorized payment

• Incorrect pricing or product information

• Shipping restrictions

• Unusually large order quantities

• Violation of these Terms

• Other circumstances that prevent us from fulfilling the order

Payment must be successfully authorized before an order can be processed.

Please review your order information carefully before completing your purchase. This includes product selection, size, quantity, billing information, and shipping address.

Once an order has entered processing or has been shipped, we may be unable to cancel or modify it.

If we change or cancel an order, we will attempt to contact you using the email address, telephone number, or billing information submitted with the order.

All returns and refunds are governed by our Refund Policy:

[INSERT REFUND POLICY LINK]

Unless we have provided prior written authorization, products purchased through our website are intended for personal or household use and may not be purchased for unauthorized commercial resale.

SECTION 5 — PRICES, TAXES, AND PAYMENT

Product prices, discounts, promotional offers, and availability may change without notice.

The price charged will normally be the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.

Unless expressly stated otherwise, displayed prices may not include:

• Shipping charges

• Sales tax

• Value-added tax

• Customs duties

• Import taxes

• Brokerage charges

• Local handling or clearance fees

Any applicable charges will be displayed during checkout where supported. Customers may be responsible for customs duties, import taxes, or other fees imposed by the destination country.

You agree to provide accurate and complete billing, payment, and account information.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method

• The information provided is accurate

• You authorize us and our payment providers to charge the applicable amount

• You are responsible for all authorized charges associated with your order

We reserve the right to correct pricing errors and cancel an affected order. If payment has already been collected for a cancelled order, the amount will be refunded through the original payment method.

SECTION 6 — PROMOTIONS AND DISCOUNT CODES

Promotions, discount codes, gifts, bundles, and limited-time offers may be subject to additional conditions.

Unless otherwise stated:

• Discount codes cannot be combined

• Discount codes cannot be applied after an order has been completed

• Promotions have no cash value

• Promotions may be limited by customer, product, region, or order

• Promotional offers may be changed or withdrawn where permitted by law

If promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

SECTION 7 — SHIPPING AND DELIVERY

Shipping times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier delays

• Customs inspections

• Incorrect or incomplete addresses

• Severe weather

• Public holidays

• Transportation disruptions

• Natural disasters

• Government restrictions

• Other force majeure events

Customers are responsible for providing a complete and accurate delivery address.

We are not responsible for delays or additional costs caused by an incorrect, incomplete, or inaccessible address supplied by the customer.

If a package is returned to us because of an incorrect address, refusal of delivery, failure to collect the package, or unpaid customs charges, additional shipping fees may apply before the order can be resent.

Responsibility for loss or damage during delivery will be determined in accordance with applicable consumer law. Where required by law, risk will not pass to you until you or a person designated by you receives physical possession of the product.

Please review our Shipping Policy for additional information:

[INSERT SHIPPING POLICY LINK]

SECTION 8 — RETURNS AND REFUNDS

Returns, refunds, cancellations, damaged products, and incorrect orders are governed by our Refund Policy.

Customers must contact us and receive return authorization before sending an item back. Unauthorized returns or items sent to an incorrect address may not be accepted.

Please review our Refund Policy before placing an order:

[INSERT REFUND POLICY LINK]

Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.

SECTION 9 — INTELLECTUAL PROPERTY

All content made available through our Services, including but not limited to:

• Brand names

• Logos

• Product names

• Product designs

• Photographs

• Videos

• Graphics

• Illustrations

• Written content

• Website layouts

• Icons

• Packaging designs

• Marketing materials

• Audio

• Software and website functionality

is owned by, licensed to, or lawfully used by BeadCalm and is protected by applicable copyright, trademark, design, and other intellectual property laws.

You may access and use our website for personal, non-commercial purposes only.

Without our prior written permission, you may not:

• Copy or reproduce our content

• Republish or distribute our content

• Modify or create derivative works

• Use our product photographs for another store

• Use our brand name, logo, or product designs

• Scrape or systematically extract website data

• Sell, license, or commercially exploit any part of the Services

• Misrepresent yourself as affiliated with BeadCalm

No rights or licenses are granted except those expressly stated in these Terms.

“BeadCalm,” its logos, product names, designs, and slogans are trademarks or brand assets of BeadCalm. Shopify’s trademarks remain the property of Shopify.

SECTION 10 — OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, applications, payment systems, tracking services, review platforms, translation tools, social media features, or other services operated by third parties.

We do not necessarily control, monitor, or endorse these third-party services.

Third-party tools may be provided on an “as available” basis and may be governed by separate terms and privacy policies.

Your use of third-party tools is at your own discretion. You should review the relevant provider’s terms and policies before using them.

To the fullest extent permitted by law, BeadCalm is not responsible for losses caused solely by a third-party tool or service outside our reasonable control.

SECTION 11 — THIRD-PARTY LINKS

Our website may contain links to websites, services, content, or resources operated by third parties.

We are not responsible for reviewing or guaranteeing the accuracy, security, legality, availability, or quality of third-party websites.

Visiting or purchasing from a third-party website is at your own discretion. Complaints or questions about third-party products and services should be directed to the relevant third party.

Please review the third party’s terms, privacy policy, and refund policy before completing a transaction.

SECTION 12 — RELATIONSHIP WITH SHOPIFY

BeadCalm is powered by Shopify, which enables us to provide the Services to you.

However, all purchases made through our store are transactions directly between you and BeadCalm.

By using the Services, you acknowledge that Shopify is not the seller of our products and is not responsible for the fulfillment, quality, safety, legality, or performance of products purchased from BeadCalm.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims arising directly from transactions made between you and BeadCalm.

Nothing in this section limits any rights that cannot legally be waived.

SECTION 13 — PRIVACY

Personal information collected through the Services is processed in accordance with our Privacy Policy:

[INSERT PRIVACY POLICY LINK]

Because our store is hosted by Shopify, Shopify may collect and process information relating to your access to and use of the Services in order to provide and improve its platform and related services.

Information may also be processed by payment providers, logistics providers, analytics providers, customer service providers, and other service partners necessary to operate our store.

Please review our Privacy Policy for more information about how personal information is collected, used, stored, shared, and protected.

SECTION 14 — REVIEWS, COMMENTS, AND USER CONTENT

If you submit a product review, photograph, video, suggestion, comment, message, or other content to us or through our Services, you confirm that:

• You own the content or have permission to submit it

• The content is accurate and based on your genuine experience

• The content does not violate another person’s intellectual property, privacy, or other rights

• The content is not unlawful, abusive, defamatory, obscene, fraudulent, or misleading

• You have disclosed any compensation, free products, discounts, or incentives connected with the content where required

You grant BeadCalm a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, translate, publish, distribute, and display submitted content for operating, improving, and promoting our Services.

This license does not transfer ownership of your content to us.

We may moderate, refuse, edit, or remove content that violates these Terms or applicable law. We are not obligated to publish or respond to submitted content.

You may not use a false identity, submit fake reviews, or misrepresent the source of any content.

SECTION 15 — ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions

• Product availability

• Pricing

• Promotions

• Shipping costs

• Delivery estimates

• Product measurements

• Images or translations

We reserve the right to correct errors, update information, or cancel affected orders when information is materially inaccurate, including after an order has been placed.

If an order is cancelled after payment has been collected, we will issue an appropriate refund.

SECTION 16 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

• Violate any applicable law or regulation

• Infringe intellectual property, privacy, or other legal rights

• Submit false, fraudulent, or misleading information

• Harass, threaten, abuse, or discriminate against another person

• Upload malware, viruses, or harmful code

• Conduct fraudulent transactions

• Send spam, phishing messages, or unauthorized advertising

• Impersonate another person or organization

• Collect personal information without authorization

• Interfere with the security or operation of the website

• Circumvent access controls or technical restrictions

• Scrape, crawl, extract, or copy website data for unauthorized commercial purposes

• Use automated systems to place fraudulent, abusive, or excessive requests

• Resell products in a way that misrepresents an affiliation with BeadCalm

We may restrict or terminate access to the Services if we reasonably believe these Terms have been violated.

SECTION 17 — TERMINATION

You may stop using the Services at any time.

We may suspend or terminate your access to all or part of the Services if:

• You materially violate these Terms

• Your activity appears fraudulent or unlawful

• Your activity threatens the security of the Services

• Suspension is reasonably necessary to protect BeadCalm, Shopify, our partners, or other customers

Termination does not remove payment obligations or liabilities that arose before termination.

Sections relating to intellectual property, user content, disclaimers, liability, indemnification, governing law, and other provisions intended by their nature to survive will continue after termination.

SECTION 18 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products are provided on an “as available” and “as is” basis, except for warranties expressly provided by us or required by law.

We do not guarantee that:

• The website will always operate without interruption

• The Services will be free from all errors or security risks

• Product appearance will be identical to digital images

• Natural or handmade products will be identical to one another

• A product will provide a particular medical, therapeutic, emotional, or wellness outcome

Some countries or regions do not permit certain warranty exclusions. In those locations, these exclusions apply only to the extent legally permitted.

Nothing in these Terms excludes any statutory guarantee or consumer right that cannot legally be excluded.

SECTION 19 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, BeadCalm and its owners, employees, contractors, service providers, affiliates, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products.

This may include loss of profits, revenue, data, business opportunities, or replacement costs.

However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that may arise from:

• Fraud or fraudulent misrepresentation

• Intentional misconduct

• Gross negligence where it cannot legally be excluded

• Death or personal injury caused by negligence

• Mandatory consumer protection obligations

Where liability cannot be completely excluded, our liability will be limited to the maximum extent permitted by applicable law.

SECTION 20 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless BeadCalm, Shopify, and their respective affiliates, employees, contractors, licensors, and service providers from third-party claims arising from:

• Your material violation of these Terms

• Your unlawful use of the Services

• Your violation of another person’s legal rights

• Content you submit through the Services

This obligation does not apply to losses caused by BeadCalm’s own unlawful conduct, negligence, or breach of its obligations.

SECTION 21 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 22 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

These Terms, together with the policies and notices referenced in them, form the entire agreement between you and BeadCalm concerning your use of the Services.

They replace prior communications or agreements relating to the same subject matter.

SECTION 23 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations in connection with a merger, acquisition, restructuring, sale of business assets, or transfer to an affiliated company, subject to applicable law.

SECTION 24 — GOVERNING LAW

These Terms and any separate agreements through which we provide the Services will be governed by the laws of:

[INSERT COUNTRY/REGION AND STATE, PROVINCE, OR CITY]

This governing law clause does not deprive consumers of mandatory protections available under the laws of their country or region of residence.

Any dispute will be handled by the courts or dispute-resolution authorities with jurisdiction under applicable law.

SECTION 25 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to:

• Our Services

• Our products

• Applicable laws

• Payment or shipping arrangements

• Business practices

• Shopify platform requirements

The most current version will be available on this page.

Where required by law, we will provide notice of material changes. The updated Terms will take effect on the date stated in the notice or at the top of this page.

Your continued use of the Services after an update takes effect constitutes acceptance of the updated Terms, except where applicable law requires another form of consent.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Trading name: BeadCalm
Email: junye0003@outlook.com
Business address: [INSERT BUSINESS ADDRESS]
Telephone number: [INSERT BUSINESS PHONE NUMBER]
Business registration number: [INSERT BUSINESS REGISTRATION NUMBER, IF APPLICABLE]
VAT or tax number: [INSERT VAT OR TAX NUMBER, IF APPLICABLE]